Camera and filter wheel no longer connecting

Cameras, telescopes, focusers and other hardware
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umasscrew39
Posts: 38
Joined: 20 Feb 2019, 17:47

Camera and filter wheel no longer connecting

Post by umasscrew39 » 24 Feb 2019, 01:35

Came out tonight and the SX camera and SX filter wheel will not connect. I changed nothing from last night when they did connect. I turned the camera off and turned the PC off and rebooted after turning the camera back on but the same result. Any suggestions?

I tested the connections on another program and they are working.

Dunmunro
Posts: 225
Joined: 10 Jan 2019, 01:11

Re: Camera and filter wheel no longer connecting

Post by Dunmunro » 24 Feb 2019, 02:29

How are they connected to the PC? Do they connect through the SX camera?

I haven't used a filter wheel, but does the filterwheel window ask for a com or USB port?
Last edited by Dunmunro on 24 Feb 2019, 02:38, edited 1 time in total.

umasscrew39
Posts: 38
Joined: 20 Feb 2019, 17:47

Re: Camera and filter wheel no longer connecting

Post by umasscrew39 » 24 Feb 2019, 02:36

They each plug into a USB hub on top of the scope and a single USB cable runs through the mount to the PC.

Dunmunro
Posts: 225
Joined: 10 Jan 2019, 01:11

Re: Camera and filter wheel no longer connecting

Post by Dunmunro » 24 Feb 2019, 02:53

Have you changed the USB port for the cable from the Hub to the PC?

It's really tough to work through these issues when not at the PC.

umasscrew39
Posts: 38
Joined: 20 Feb 2019, 17:47

Re: Camera and filter wheel no longer connecting

Post by umasscrew39 » 24 Feb 2019, 02:58

No changes on the hub. That is what is so odd. I have no idea what changed.

Dunmunro
Posts: 225
Joined: 10 Jan 2019, 01:11

Re: Camera and filter wheel no longer connecting

Post by Dunmunro » 24 Feb 2019, 03:04

Sometimes when the PC boots it reorders the USB and com port assignments, especially if any new gear is present.

I guess you're using the native SX drivers?

Dunmunro
Posts: 225
Joined: 10 Jan 2019, 01:11

Re: Camera and filter wheel no longer connecting

Post by Dunmunro » 24 Feb 2019, 03:36

Are you using a powered USB hub? It might be necessary to power the hub down to get the camera and FW to reset.

This is the SX Yahoo group. Terry Platte from SX monitors it. There have been some issues reported regarding filterwheels:

https://groups.yahoo.com/neo/groups/sta ... s/messages

umasscrew39
Posts: 38
Joined: 20 Feb 2019, 17:47

Re: Camera and filter wheel no longer connecting

Post by umasscrew39 » 24 Feb 2019, 03:43

Yes- it is powered

umasscrew39
Posts: 38
Joined: 20 Feb 2019, 17:47

Re: Camera and filter wheel no longer connecting

Post by umasscrew39 » 24 Feb 2019, 11:42

Well- tried again and same problem. I also tried two other software programs and everything connects. Only thing I can think of now is to uninstall and re-install AA7. I did that with the SX drivers but it did not fix the problem.

umasscrew39
Posts: 38
Joined: 20 Feb 2019, 17:47

Re: Camera and filter wheel no longer connecting

Post by umasscrew39 » 24 Feb 2019, 16:05

Issue resolved - Primary Device box not checked
Thanks Fabio

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